Boikot "SHINE SHINE"

Two days ago, namely 12th of October (Monday) i went to Jaya Jusco Bandar Baru Klang (BBK). It was night, at approximately 8:45pm that I decided to have my car washed whilst i do my grocery shopping.


So I drive my car to the 1st floor indoor carpark as the car wash service is there. So I drive my car to an empty car wash kiosk and told them I want to wash my car. There's like at least 5-7 people (boys to be exact) sitting and loitering there with nothing to do as there was not other customer apart from me. They wrote me a receipt and told me that my car will be ready for collect at 9:15pm. So I say ok, half an hour is normal. Right?


At 9:08, I received an SMS that reads "pls come to take yr car now" ( I still have the SMS in my phone so i have the proof!) Fine, so I replied back say "ok, thanks".


At that time, I was buying things at Jusco department store. HOWEVER, here comes the part that pissed me off! At 9: 27pm, someone called me and guess who? It is one of the car wash boy called me, and ANGRILY demand that I take my car immediately!


I was like, I'm half way buying things, hello? So they at last told me that they are closed already (read: CLOSED, not closing) so I said fine I'll go take my car right away. I'm already not very happy with their service but boy, they sure did managed to pissed me off one stage higher! If you don't think it's possible? READ ON>


So this guys say no need, he will come find me, and call me to meet at the cashier area there. Fine. But once at the cashier counter when I saw him, guess what I see also?


I SEE HIS IDIOTIC BLACK FACE GLARING AT ME WITH THE OPENING WORD OF "I ALREADY TOLD YOU IT'S 9:15PM RIGHT? NOW WHAT IS THE TIME ALREADY? WE ALL WANNA LEAVE ALREADY" This bastard said all this thing while dumping my car key at the cashier conveyor with a RM1 note there.


So I gave him RM10 (course the car wash is RM9) and give him an incredulous parting word "IF THIS IS YOUR BUSINESS SERVICE ATTITUDE, DON'T EXPECT THAT I WILL COME AGAIN!"


Normal people would have the grace to look sheepishly ashame or something, but this BASTARD is no normal people. His black thunder face did not even shook and his glare become more intense if that's possible!


Honestly, what kind of attitude is that? I AM THE CUSTOMER HERE SOMEONE PLEASE TELL HIM THAT CUSTOMER IS ALWAYS RIGHT!!!! Working in customer service line don't know this rule No. 1 meh?


Seriously, Im only late for 10 minutes and 10minutes does not warrant me a scolding lor. They never mentioned to me before that they are closing soon so I please make it in time etc, then I would have understand! How the hell I know they closed BEFORE 9:30PM????? When every decent tenants at Jusco closes at 10:30pm every night, follow Jusco time? I knew this because I worked in Jusco before too!



With this kind of attitude, no wonder they got no business la! I wouldn't care less if they closed down (gulung tikar) immediately. This kind of horrible attitude towards customer sure couldn't last long in business de. Better close down and I wished that bastard will be jobless forever! Worst still, next time his son will also be car wash boy like him! HUH I AM SO PISSED!!!!



AND THE WORST THING IS, AFTER GETTING SUCH A LOUSY SERVICE WHICH I HAD TO PAID FOR IR, THE NEXT MORNING (yesterday, 13th Oct) I SAW THAT MY CAR DASHBOARD IS DUSTY! THIS MEANS THOSE PEOPLE THERE ARE NOT DOING THEIR WORK PROPERLY! THEY JUST WANT TO LEAVE EARLY AND SIMPLY WASH MY CAR ONLY!!!!!!



I am so pissed that Im considering writing to complain to FOMCA. Anyway, I've attached the receipt for that car was company.

That bastard never told me his name so I don't know, but I can tell you he wears spec, minimum height bout 160cm, Chinese guy on average built. Not fat, but not skinny also. Anyway he so yong sui you one look sure know d de lar;p



PEOPLE, DON'T GO WASH CAR AT JUSCO CAR PARK THERE, THE COMPANY NAME IS SHINE SHINE. LET US ALL BOIKOT THIS STUPID COMPANY THAT HIRE STUPID IDIOT BASTARD WITH THE MANNER OF A COW THAT SCOLDED GOOD CUSTOMER.




This is printed at the back of the receipt, read Condition No. 5: Customers may rely on our "7-day Satisfaction Warranty" for the compliance of our service" MY ASS!!!!


I was already not satisfied within MINUTES OF service compliance!!!

1) Car wash not clean, lazy, just want to go home earlier simply wash and since it's night hoping the flaw can't be seen

2) Give black face to customer see, scold customer and THINK he is so right, high and mighty like a pompous ass

3) After get all the bad service, get scolding, car not clean and yet still need to pay MONEY???


YOU STILL WANNA GO THERE CAR WASH??? THINK AGAIN!!!!



So DONT GO THERE WASH CAR, YOU WILL SURE BE DISAPPOINTED IN THEIR BAD SERVICE, BAD ATTITUDE!!!


Please tell everyone not to go there wash car anymore!